FAQs

Q?What if I need to speak to someone about problems with my Kosciuszki 107 Office in Poznan?: A.
You can speak to you customer service manager 5 days a week from 10:00AM to 7:00PM by telephone, or you can meet with her at her office in Poznan. Click here for contact details.
Q?Is the property insured?: A.
Yes, the property is insured against damage to the building as a result of fire, earthquakes, floods and terrorism. Tenants are advised to insure the contents of the office separately.
Q?Can I move walls and completely refurbish the property?: A.
No, you can’t.
Q?How do I activate the electronic security system?: A.
To activate the security system in the office you have to call Solid Security and ask them to activate it. You will be charged subscription fees for the use of security system. You can speak to your Kosciuszki 107 customer service manager to help you to arrange this.
Q?Is the office furnished?: A.
Yes, the office is fully furnished but if you like you can furnish the office with your own furniture. Should this be the case, you can speak to your customer service manager and ask them to remove the furniture you don’t want free of charge.
Q?How many people can work with me at the Kosciuszki 107 office?: A.
The Kosciuszki 107 Office was once used by a team of 8 IT workers but we feel that the space can fit up to 6 workers comfortably.
Q?How long do I have to wait for my telephone line and internet to be reconnected to my Kosciuszki 107 Office in Poznan?: A.
Normally, it takes approximately 5 days to reconnect.
Q?Do I have to arrange a new telephone line and broadband connection when I move in?: A.
Yes, you can choose from a number of telecommunications firms in Poland to supply your broadband and telephone lines. All cables and sockets are already in the property. All you have to do is to call the supplier and ask for reconnection. Your English speaking customer service manager can help you to arrange this.
Q?How fast is the internet at Kosciuszki 107 Office in Poznan?: A.
Last year, the broadband connection supplied over the telephone line was 10MB. This year it is likely to be faster thanks to infrastructural upgrades.
Q?How do I pay the rent?: A.
The agreed rental fees are paid on monthly basis, in advance, directly to the Landlord’s bank account in Poland.
Q?Do I have to pay a deposit?: A.
Yes, there is 3000PLN deposit needed. You will be required to pay the deposit directly to the Landlords bank account.
Q?How will I get my deposit back?: A.
The deposit is used as collateral and is offset against the cost of any damages to the property. You should take care of your Kosciuszki 107 Office in Poznan like you would your own property. If you return the property in the same condition as it was at the time when you moved in, your deposit will be returned to you in full immediately after the termination of the contract.
Q?What is the minimum tenancy period allowed?: A.
Usually tenants rent the office on an annual or 6 months contract basis but you can speak to the customer service manager for the Kosciuszki 107 Office in Poland and ask for non-standard contractual arrangements.
Q?How do I pay for the utility bills such as electricity and gas?: A.
The electricity, gas and water supplies are constantly connected at Kosciuszki 107 Office in Poznan so you can use them as soon as you move in. You will be required however to take the meter readings on the first and last day of your tenancy and sign up for the supply of utilities directly with suppliers. There are a number of utility suppliers in Poland and the choice of supplier belongs to you. Your Kosciuszki 107 English speaking customer service manager can help you to arrange this.
Q?How do I pay for the use of water, sewerage, litter collection and building maintenance service charge?: A.
The fees for water, sewerage, litter collection and building maintenance service charge are paid together with your rent directly to the Landlord’s bank account. Currently this is set at 248PLN monthly.
Q?What if I am late with payments?: A.
Late payments are subject to a penalty of 200PLN and 10% interest on outstanding balance charged on monthly basis.
Q?How many telephone lines can I have installed to my Kosciuszki 107 Office in Poznan?: A.
You can have nearly an infinite number of telephone lines installed.